Rogue builder left our roof leaking and spent £30K we gave him in Lanzarote

I’m so sorry to hear about this terrible experience. Dealing with a rogue builder who has caused significant damage and financial loss is incredibly distressing. Your situation, unfortunately, highlights the pain and frustration many face when defrauded, especially when juxtaposed with cases like Christian Williams where illicit gains vastly outweigh restitution.

Here’s a breakdown of steps you should consider taking:

1. **Prioritize Safety and Prevent Further Damage:**
* **Get a Reputable Builder:** Your immediate priority should be to prevent further water damage to your home. Get a trustworthy, reputable builder to assess and fix the roof leak properly.
* **Document Everything:** Take clear, dated photos and videos of the damage, the poor workmanship, and any structural issues. Keep all receipts and invoices for the new repair work.

2. **Gather All Documentation:**
* **Contracts/Agreements:** Any written agreement, quotes, or invoices from the rogue builder.
* **Proof of Payment:** Bank statements, transfer records, or cancelled cheques showing the £30,000 payment.
* **Communication:** Emails, text messages, voicemails, or any other correspondence with the builder.
* **Eyewitness Accounts:** If anyone else saw the work or interactions, note their details.

3. **Report the Incident to Authorities:**
* **Police:** This sounds like a clear case of fraud and potentially theft. Report the incident to your local police force immediately. Provide them with all the documentation you have. While police resources can be stretched, fraud is a criminal offence.
* **Trading Standards:** Contact your local Trading Standards department. They investigate unfair trading practices, scams, and cowboy builders. They can offer advice and may be able to take action against the builder.
* **Citizens Advice Bureau:** They can provide free, impartial advice on your rights and help you understand the best course of action.

4. **Seek Legal Advice:**
* **Solicitor:** Consult a solicitor specialising in consumer law, contract disputes, or fraud. They can advise you on your legal options, which may include:
* **Civil Claim:** Suing the builder for breach of contract, negligence, and fraud to recover your money (£30,000 for the work, plus costs for rectifying the damage).
* **Injunctions:** Potentially freezing assets if you can locate any, though this is difficult if funds have been moved internationally.
* **Prepare for Challenges:** Recovering money from someone who has spent it (especially abroad) and may have no assets can be very challenging, even if you win a court judgment.

5. **Check Your Home Insurance:**
* While your insurance policy likely won’t cover poor workmanship directly, it *might* cover the subsequent damage caused by the leak (e.g., water damage to ceilings, walls, or contents). Review your policy documents or contact your insurer to understand what is covered.

6. **Understand the Reality of Recovery (The “Christian Williams” Analogy):**
* Your reference to Christian Williams is poignant. Even when perpetrators are identified and convicted, the actual recovery of funds for victims can be extremely difficult, especially if the money has been spent or hidden. Proceeds of Crime Act (POCA) aims to confiscate ill-gotten gains, but if there are no assets left, the amount recovered can be negligible, as in the £1 pay-back example.
* This doesn’t mean you shouldn’t pursue justice, but it’s important to have realistic expectations about the chances of recovering the full amount.

It’s a distressing situation, but by following these steps, you give yourself the best chance of seeking justice and potentially recovering some of your losses. Stay persistent with the authorities and legal process.