Thames Water apologises after £145,000 customer billing mistake
**Thames Water Apologises After ‘Distressing’ £145,000 Billing Error to Customer Family** **LONDON** – Thames Water has issued an apology to a customer family after a monumental billing error saw them wrongly charged a staggering £145,000. The utility giant admitted the mistake, which undoubtedly caused significant distress, and confirmed the issue has since been rectified. Details
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Economy