Martha’s Rule rolled out at every A&E department in England

**HEALTH**

## Martha’s Rule: Landmark Patient Safety Measure Now Live Across All English A&E Departments

**London, England** – A pivotal patient safety initiative, Martha’s Rule, has now been fully implemented across every Accident and Emergency (A&E) department in England. This landmark measure is designed to empower patients, their families, and carers to swiftly request an urgent second opinion or review of care if they feel a patient’s condition is deteriorating and their concerns are not being adequately addressed by medical staff.

The rule is named in tragic memory of 13-year-old Martha Mills, who died in 2021 from an avoidable sepsis infection after her family’s repeated concerns about her worsening condition were not heeded by medical staff at King’s College Hospital, London. Martha’s parents, Merope and Paul Mills, have since campaigned tirelessly for a mechanism that ensures patient and family voices are heard when they believe critical signs are being missed.

Under Martha’s Rule, if a patient, family member, or carer is worried about a noticeable change in a patient’s condition and believes their concerns are not being listened to, they can now trigger a rapid clinical review. This review will involve a different team of healthcare professionals, independent of the initial treating team, who will reassess the patient’s condition and the care plan. The process is intended to be straightforward, accessible, and clearly communicated to patients and visitors within hospital settings.

NHS England has championed the initiative, emphasizing its role in fostering a more responsive and patient-centred healthcare environment. The full rollout across all 138 acute hospital trusts in England’s A&E departments marks a significant step forward in patient advocacy and clinical governance.

**Key Aims of Martha’s Rule:**

* **Empowerment:** To give patients and their advocates a clear route to escalate concerns about a patient’s condition.
* **Early Intervention:** To facilitate prompt re-evaluation of a patient’s health, potentially preventing serious deterioration or adverse outcomes.
* **Improved Communication:** To encourage better dialogue between healthcare staff, patients, and families, ensuring concerns are taken seriously.
* **Enhanced Safety Culture:** To embed a system-wide approach where patient and family observations are valued as crucial indicators of potential issues.

Professor Sir Stephen Powis, NHS National Medical Director, has previously stated that Martha’s Rule represents a “major step forward” in ensuring patients and families feel listened to and that their safety is paramount. Hospitals have been tasked with ensuring staff are fully trained, and that clear signage and information are available to make the process easily understandable for everyone.

This critical development is expected to significantly bolster patient safety across England’s National Health Service, reinforcing the principle that no patient’s concerns should go unheard, particularly in moments of vulnerability. The legacy of Martha Mills now serves as a powerful catalyst for a more attentive and responsive healthcare system.